MOVE for Businesses – Handling Difficult Conversations with Employees

MOVE Companies — Conducting Difficult Conversations with Employees

Target group:

• HR managers
• Executives
• Employees and multipliers in advisory roles in orga­ni­za­tions and companies (e.g. designated workers, safety and health delegates)

Description:

Con­ver­sa­tions with conspicuous employees are often conducted too late — because of insecurity, overwhelm, or fear of escalation. This can cause problematic devel­op­ments — such as in connection with substance use — to become entrenched. The training concept ​“MOVE — MOtivating Short Inter­VEn­tion in the Company” licensed by the Ginko Foundation enables par­tic­i­pants to conduct difficult con­ver­sa­tions early, respect­ful­ly, and pur­pose­ful­ly.

You will learn practical con­ver­sa­tion techniques that help to start a con­ver­sa­tion at the first signs — e.g., in the context of stage or return con­ver­sa­tions. The goal is to motivate employees to reflect and change their behavior, rather than making decisions over their heads. The training promotes action safety in dealing with sensitive topics such as substance use or prolonged absence and thus strengthens the care competence in companies.

Objectives:

• Addressing conspicuous behavior early and competently
• Building con­ver­sa­tion leadership skills in challenging situations
• Motivating behavior change in affected employees
• Strength­en­ing the duty of care and leadership culture in the company
• Con­tri­bu­tion to sustainable health promotion and employee retention